Problem with the media WP library and the Photo Gallery Ays?

  • Resolved sylmer

    (@sylmer)


    1 year, 6 months ago

    Hello
    Problem with plugin: “The Photo Gallery Ays”.
    I want to insert an image from the WP media library further down the page after where The Photo Gallery Ays plugin is inserted, but I can’t open the media library normally – instead it opens at the bottom left of the page (see screenshot) – and doesn’t work . If I uninstall Photo Gallery Ays, it works fine again. Does anyone have a solution? (Everything is updated to latest versions).

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    1 year, 6 months ago

    Dear @sylmer,

    Thank you for the topic.

    I am sorry for the problem you are experiencing.
    We have checked your case and noticed that there is a problem.

    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will always be happy to help you. We will fix the problem in the upcoming version of the plugin as well.
    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 6 months ago

    For other readers, I would like to mention that the issue has already been fixed in the latest free version of the plugin.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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