Problem shortcode

  • anthony750

    (@anthony750)


    6 years ago

    Hello,

    I realize that there is still a problem on the rating shortcode.

    No notice is filed with at least one rating and it is marked with 1 star (1/1).
    The problem is recurrent and should be fixed because we are working with it all the time.

    Website

    Capture

    Waiting for your feedback,

    Yours sincerely,

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support gVectors Support

    (@gvectorssupportmember)

    6 years ago

    Hi @anthony750,

    Please leave the example URL to allow us to check it.

    Thread Starter anthony750

    (@anthony750)

    6 years ago

    Bonjour,

    Voici l’URL de l’article.

    Yours sincerely,

    Plugin Support gVectors Support

    (@gvectorssupportmember)

    6 years ago

    Hi @anthony750,

    I’m sorry but we don’t follow you well, please provide a little more information about the issue.

    Thread Starter anthony750

    (@anthony750)

    6 years ago

    Good morning, sir,

    Thank you for your feedback, the problem that often arises is that the stars are filled or no comment. For example on this problem 1 star is in yellow gold no comment is noted 1 star so it should be gray.

    I emptied the cache comment > setting > cache and always the same problem, I also deleted the cache of the site and my history and always the same.

    Waiting for your return,

    Yours sincerely,

    Thread Starter anthony750

    (@anthony750)

    6 years ago

    Good morning, sir,

    I also have a problem on this article, there is 1 review with a note and at the level of the stars it is noted 1/3. I don’t understand this bug.

    CAPTURE

    Waiting for your return,

    Yours sincerely,

    Plugin Support gVectors Support

    (@gvectorssupport)

    6 years ago

    Hi @anthony750,

    Please leave the shortcode you’re using.

    Thread Starter anthony750

    (@anthony750)

    6 years ago

    Good morning, sir,

    this is the shortcode we use on all our items.

    [wpdrating metakey="all" show-lable = true show-count = true show-average = true itemprop = true ]

    Yours sincerely,

    Plugin Support gVectors Support

    (@gvectorssupport)

    6 years ago

    Hi @anthony750,

    Please add the post_id attribute in the shortcode (for each post it’s own post_id) and check again. Let us know if you still see the issue.

    Your shortcode should look like this:

    [wpdrating metakey="all" show-lable=true show-count=true show-average=true itemprop=true post_id="CURRENT_POST_ID"]

    For example for the post with post_id= 15 you should use the following shortcode:

    [wpdrating metakey="all" show-lable=true show-count=true show-average=true itemprop=true post_id="15"]

    Thread Starter anthony750

    (@anthony750)

    6 years ago

    Good morning, sir,

    I tried your solution and the problem is still there.

    For this article there is 1 comment and it is rated 3.

    CAPTURE

    I’m very happy,

    Plugin Support gVectors Support

    (@gvectorssupport)

    6 years ago

    Hi @anthony750,

    Please register and open a new support topic in the gVectors.com forum for deeper support.

    Thread Starter anthony750

    (@anthony750)

    5 years, 11 months ago

    Good morning, sir,

    I opened a topic on the forum of your site and sent an email on March 31 and I didn’t get any feedback, I still have the problem.

    Waiting for your return,

    Yours sincerely,

Viewing 11 replies - 1 through 11 (of 11 total)

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