Price decimals missing

  • Resolved infofabio

    (@infofabio)


    9 months ago

    The decimal separator in Brazil is a comma. But the plugin is sending the price to Google Analytics as an integer.

    Real Price: 34.91 (But it appears as 34,91 in Brasil)
    Analytics Received Price: 3491.00

    I can’t use a dot as a decimal separator because i would be cofusing for the users. So how can we solve it?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    9 months ago

    Thanks for reaching out @infofabio. Rather than this being an issue specific to your current, I suspect this is more related to the placement of the decimals, as highlighted in the issue below:
    https://github.com/google/site-kit-wp/issues/10974

    We do have a fix out for this and we expect this to be addressed with the next plugin release, Site Kit 1.158.0, scheduled in less than 2 weeks from now.

    In the meantime, does the same confirm if you temporarily disable Enhanced Conversion Tracking from within the Google Analytics setting in Site Kit? This will help confirm that the issue is more related to the decimal point as to currency specific.

    Plugin Support James Osborne

    (@jamesosborne)

    8 months, 2 weeks ago

    Hi @infofabio. Just to let you know that the latest version of Site Kit has been released, with a fix for this issue. Can you update and confirm all works as expected?

    Thread Starter infofabio

    (@infofabio)

    8 months, 2 weeks ago

    Now it’s working perfectly, even with Enhanced Conversion Tracking enabled. Thank you!

    Plugin Support James Osborne

    (@jamesosborne)

    8 months, 2 weeks ago

    Excellent, glad to hear it @infofabio. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch. If you have a moment free please also consider leaving a review if you’ve been a Site Kit user for some time.

Viewing 4 replies - 1 through 4 (of 4 total)

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