Plugin Support
Max
(@mxlawr)
Hello.
The issue is most likely related to caching, an old configuration is being loaded (either on the server side or in the browser). I recommend checking the page’s HTML markup, specifically the block containing the panorama. It’s possible that it contains an incorrect ID. It would be helpful if you could send a screenshot of that section of the HTML code.
Also, please note that I currently provide support for this plugin only for critical bugs. At the moment, I’m actively developing a more advanced alternative: HappyVR. It’s in active development and already available here: https://wordpress.org/plugins/happyvr/
I’d be happy to hear any suggestions regarding features you’d like to see in the virtual tour builder.
