Point replication

  • Resolved albyse

    (@albyse)


    3 years, 3 months ago

    Hi team, we are using your plugin. We have a bug related to the plugin. We have given 3 points for purchasing each products. But after completing the order, point replication happened. At the my account points page it is showing 6 points. Also there happened another 3 points entry while checking at the log.
    please reply as soon as possible

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Swings

    (@wpswings)

    3 years, 3 months ago

    Hello @albyse

    Thanks for using or plugin.

    In reference to your query, please note that the points will be awarded for some other events, please check the points log and check for which event the points has been awarded.

    Regards.

    Thread Starter albyse

    (@albyse)

    3 years, 3 months ago

    Hi, we are added points for these options
    1. Referral points
    2. Total purchase greater than a amount
    3. Global product assigning points

    But in each cases point is replicating. That is, if we set 3 point for purchasing a product, we will get 6 points. Please help us to solve it.
    Thank you

    Plugin Author WP Swings

    (@wpswings)

    3 years, 3 months ago

    Hi @albyse

    Thank you for your response.

    In reference to your query, we would request you to please connect with us over our support, so that we can check this with our team and assist you accordingly.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)

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