Plugin Overrides Favicon Image

  • Resolved tradingdesksfordirt

    (@tradingdesksfordirt)


    7 years, 10 months ago

    After installing this plug in, I noticed that the Favicon gets overridden to show a grid instead of our logo. Is there a way to change this? The Favicon works if I deactivate the plug in.

    Thank you for your help,
    Christine

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • MA

    (@gasparnemes)

    7 years, 10 months ago

    Hi Christine,

    I’ve checked the site provided, and I can confirm the plugin doesn’t affect your favicon, the favicon isn’t displayed because your server configuration is wrong!
    You website use multiple domains with SSL and non-SSL (this is means 4 different sites for searchbots).
    Please ask your developer to check the server configuration and the DNS settings for you. My suggestion is to use only one (primary) domain for your site with SSL (https) and based on your preferences with www or non-www.

    The favicon isn’t displayed in the URL provided because you’ve requested the browser to load the site with www and the assets are loaded from non-www, this means all the icons has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

    [ Signature deleted ]

    • This reply was modified 7 years, 10 months ago by Jan Dembowski.
    Thread Starter tradingdesksfordirt

    (@tradingdesksfordirt)

    7 years, 10 months ago

    Hi Gaspar,

    If that’s the case, then how come the Favicon displays correctly when the GDPR plugin is deactivated?

    Thank you,
    Christine

    AFSoar01

    (@afsoar01)

    7 years, 10 months ago

    Hi – the same thing happens to me. I’m loading the favicon from the https:// site as well, and it disappears if I active the GDPR plugin. Any ideas on how to fix this?

    MA

    (@gasparnemes)

    7 years, 10 months ago

    Hi there,

    Thanks for your comments, I’ve found the issue, please update the plugin to the latest version (1.0.4) and let me know if everything works fine on your end.

    [ Signature deleted ]

    • This reply was modified 7 years, 10 months ago by Jan Dembowski.
    Thread Starter tradingdesksfordirt

    (@tradingdesksfordirt)

    7 years, 10 months ago

    Yes, the Favicon is working on my end now. Thanks for your help.

Viewing 5 replies - 1 through 5 (of 5 total)

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