PlugIn Not Updating

  • Resolved newsdawg

    (@newsdawg)


    6 months, 1 week ago

    I am trying to update the podcast player, and it keeps telling me the update fails. Now, the wiget is not working on our page.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Veda

    (@vedathemes)

    6 months, 1 week ago

    Hi there,

    Thanks for using the podcast player on your website. I will surely help you to resolve the issue.

    Do you get any error message while trying to update the player? Is it the free version or pro version which is not updating.

    Providing some additional information will help me quickly identify the issue and resolve it.

    Thanks,

    Thread Starter newsdawg

    (@newsdawg)

    6 months, 1 week ago

    Hi – It’s the pro version. It says “update failed: The plugin is at the latest version.” But we’re at version 4.1.0

    Plugin Author Veda

    (@vedathemes)

    6 months, 1 week ago

    Hi there,

    We are not allowed to resolve pro related queries on this free WordPress forum. Therefore, just drop me an email to contact@easypodcastpro.com with your license key.

    I will check the status and resolve the issue as quickly as possible.

    Thanks,

    Plugin Author Veda

    (@vedathemes)

    6 months ago

    Closing the ticket here since the issue is being handled separately over email.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PlugIn Not Updating’ is closed to new replies.

  • 4 replies
  • 2 participants
  • Last reply from: Veda
  • Last activity: 6 months ago
  • Status: resolved