Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    Hey @fredroo

    Sorry to hear you are having issues activating the plugin. Could you please share the error message that you are receiving?

    If you don’t see it on the screen then please, check the PHP error log on your server as that should hold the full error message. This will help us diagnose the issue for you.

    Thread Starter fredroo

    (@fredroo)

    Fatal error: Uncaught Error: Failed opening required ‘/home/website.com.br/public_html/wp-content/plugins/easy-digital-downloads/includes/logs/functions.php’ (include_path=’.:’) in /home/website.com.br/public_html/wp-content/plugins/easy-digital-downloads/includes/class-easy-digital-downloads.php:667 Stack trace: #0 /home/website.com.br/public_html/wp-content/plugins/easy-digital-downloads/includes/class-easy-digital-downloads.php(389): Easy_Digital_Downloads->include_objects() #1 /home/website.com.br/public_html/wp-content/plugins/easy-digital-downloads/includes/class-easy-digital-downloads.php(213): Easy_Digital_Downloads->setup_files() #2 /home/website.com.br/public_html/wp-content/plugins/easy-digital-downloads/src/RequirementsCheck.php(152): Easy_Digital_Downloads::instance() #3 /home/website.com.br/public_html/wp-content/plugins/easy-digital-downloads/src/RequirementsCheck.php(135): EDD\RequirementsCheck->bootstrap() #4 /home/website.com.br/public_html/wp-includes/class-wp-hook.php(324): EDD\RequirementsCheck->install() #5 /home/website.com.br/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #6 /home/website.com.br/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #7 /home/website.com.br/public_html/wp-admin/includes/plugin.php(703): do_action() #8 /home/website.com.br/public_html/wp-content/themes/olam/admin/class-tgm-plugin-activation.php(1053): activate_plugin() #9 /home/website.com.br/public_html/wp-content/themes/olam/admin/class-tgm-plugin-activation.php(934): TGM_Plugin_Activation->activate_single_plugin() #10 /home/website.com.br/public_html/wp-content/themes/olam/admin/class-tgm-plugin-activation.php(754): TGM_Plugin_Activation->do_plugin_install() #11 /home/website.com.br/public_html/wp-includes/class-wp-hook.php(324): TGM_Plugin_Activation->install_plugins_page() #12 /home/website.com.br/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #13 /home/website.com.br/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #14 /home/website.com.br/public_html/wp-admin/admin.php(260): do_action() #15 /home/website.com.br/public_html/wp-admin/themes.php(10): require_once(‘…’) #16 {main} thrown in /home/website.com.br/public_html/wp-content/plugins/easy-digital-downloads/includes/class-easy-digital-downloads.php on line 667

    Plugin Support Mihai Joldis

    (@misulicus)

    Thank you for that!

    From what I can tell it looks as if some files are missing. Can you please delete the EDD plugin and then install it again via the Plugins > Add Plugin page and then search for “Easy Digital Downloads”?

    If that still does not work, download the plugin zip via this link, https://downloads.wordpress.org/plugin/easy-digital-downloads.3.4.0.zip, then go to Plugins > Add Plugin, select Upload New at the top of the page and select the zip file you just downloaded.

    Please give this a try and let us know if it works.

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