• Resolved lubo2019

    (@lubo2019)


    Hi , the plug in was excellent for but aftet the latest update it doesn’t show anymore.Could you please help me with that?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter lubo2019

    (@lubo2019)

    Just to let you know that in incognito mode the plug in it’s working…

    Thread Starter lubo2019

    (@lubo2019)

    I have followed the cache rules and now it doesn’t work on mobile the desktop seems to be ok…

    Thread Starter lubo2019

    (@lubo2019)

    I was wondering if there is any support at all…the plug in is not updated for more than 3 months?

    Moderator Support Moderator

    (@moderator)

    @lubo2019 Please do not bump. This is against the forum guidelines.

    Please also note the pinned topic in this support forum here: https://wordpress.org/support/topic/official-support-3/

    Please also note that many responses are currently delayed due to several holidays in some parts of the world and the fact that it is now the weekend.

    Thread Starter lubo2019

    (@lubo2019)

    ok Sorry have a happy holidays…🙂

    Plugin Support Moove Support

    (@wpfrnd)

    Hi @lubo2019

    Thanks for using our plugins.

    We can see the banner both in desktop and mobile view (positioned at the top of the screen).

    If you don’t see the updates correctly, the best is to view the site in a private browsing window or you can use a different browser to ensure that your local cache does not interfere (same on mobile phone, please use private browsing with no other tab open).

    Hope this helps.

Viewing 6 replies - 1 through 6 (of 6 total)

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