Php Fatel Error

Resolved jkinler
(@jkinler)

2 years, 8 months ago

I got a php fatal error.

could you tell me what this error means?

PHP Fatal error: Uncaught Error: Call to undefined function monsterinsights_get_url() in /nas/content/live/myunwiredhub/wp-content/plugins/google-analytics-for-wordpress/includes/api-request.php:339\nStack trace:\n#0 /nas/content/live/myunwiredhub/wp-content/plugins/google-analytics-for-wordpress/includes/install.php(899): MonsterInsights_API_Request->request(Array)\n#1 /nas/content/live/myunwiredhub/wp-content/plugins/google-analytics-for-wordpress/includes/install.php(156): MonsterInsights_Install->v8130_ga4_check()\n#2 /nas/content/live/myunwiredhub/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php(800): MonsterInsights_Install->init()\n#3 /nas/content/live/myunwiredhub/wp-includes/class-wp-hook.php(308): monsterinsights_lite_install_and_upgrade(”)\n#4 /nas/content/live/myunwiredhub/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)\n#5 /nas/content/live/myunwiredhub/wp-includes/plugin.php(517): WP_Hook->do_action(Array)\n#6 /nas/content/live/myunwiredhub/wp-settings.php(639): do_action(‘w in /nas/content/live/myunwiredhub/wp-content/plugins/google-analytics-for-wordpress/includes/api-request.php on line 339, referer: https://hub.myunwired.com/payment/

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Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Author chriscct7
(@chriscct7)

2 years, 8 months ago

Hi there,
Are you still receiving the fatal error?

-Chris

Moderator Ipstenu (Mika Epstein)
(@ipstenu)

🏳️‍🌈 Advisor and Activist

2 years, 8 months ago

I had the same fatal. I fixed it by force reinstalling via wp-cli (but if you don’t have that, disable the plugin, delete it, reinstall it, should work).

tashword
(@tashword)

2 years, 8 months ago

Same issue here – it took the site down so I deactivated the plugin to bring the site back.

Now I’m trying to figure out how to fix it properly. I don’t understand “force reinstalling it via wp-cli”. If I delete the plugin do I lose all the setting and data???
stevenjc
(@stevenjc)

2 years, 8 months ago
I’m also seeing similar errors on at least two sites that have upgraded to 8.13.0. Issue appears to resolve if I log in to admin area.
```
[14-Mar-2023 04:40:14 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function monsterinsights_get_url() in /***/***/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/api-request.php:339

Stack trace:
#0 /***/***/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/install.php(899): MonsterInsights_API_Request->request(Array)
#1 /***/***/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/install.php(156): MonsterInsights_Install->v8130_ga4_check()
#2 /***/***/public_html/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php(800): MonsterInsights_Install->init()
#3 /***/***/public_html/wp-includes/class-wp-hook.php(308): monsterinsights_lite_install_and_upgrade('')
#4 /***/***/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#5 /***/***/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#6 /***/***/public_html/wp-settings.php(639): do_action('wp_loaded')
#7 /***/***/wp-config.php(91): require_once('/***/***...')
#8 /***/***/public_html/wp-load.php(55): require_once('/***/***...')
#9 /***/***/public_html/wp-blog-header.php(13): require_once('/***/***...')
#10 /***/***/public_html/index.php(17): require('/***/***...')
#11 {main}
  thrown in /***/***/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/api-request.php on line 339
```
page52
(@page52)

2 years, 8 months ago

I also have several sites down this morning because of the automatic Monster Insights update. I’m having to manually go in via FTP and delete the plugin, reinstall and then disconnect/reconnect. Is there a better workaround here? I have 100’s of sites with your plugin.
diverti
(@diverti)

2 years, 8 months ago
I have the same issue, and we have to pro version. It has been updated automatically at midnight, and the site went down for a long time, it’s really disappointing. We disabled the plugin till then, waiting for a fix..

– MonsterInsights Pro (from version 8.12.1 to 8.13.0)

– MonsterInsights – eCommerce Addon (from version 8.3.9 to 8.3.10)

Error log:

Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined function monsterinsights_get_url() in /var/www/dem/wp-content/plugins/google-analytics-premium/includes/api-request.php:339\nStack trace:\n#0 /var/www/dem/wp-content/plugins/google-analytics-premium/includes/install.php(899): MonsterInsights_API_Request->request()\n#1 /var/www/dem/wp-content/plugins/google-analytics-premium/includes/install.php(156): MonsterInsights_Install->v8130_ga4_check()\n#2 /var/www/dem/wp-content/plugins/google-analytics-premium/googleanalytics-premium.php(909): MonsterInsights_Install->init()\n#3 /var/www/dem/wp-includes/class-wp-hook.php(308): monsterinsights_install_and_upgrade()\n#4 /var/www/dem/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()\n#5 /var/www/dem/wp-includes/plugin.php(517): WP_Hook->do_action()\n#6 /var/www/dem/wp-settings.php(639): do_action()\n#7 /var/w…'
- This reply was modified 2 years, 8 months ago by diverti.
- This reply was modified 2 years, 8 months ago by diverti.
Plugin Author chriscct7
(@chriscct7)

2 years, 8 months ago

Hi there,
Google has had an API outage with one of their APIs that our plugin uses. It’s incredibly rare for one of their API routes to go down, for context this route hasn’t gone down in many years (7+), and unfortunately was overlooked in our plugin’s handling of it. The API is now back up for most people so most people should be unaffected at this point, though it is still intermittently failing for some.

We will have an update out within the next hour to fix this permanently for all users.

-Chris

Thread Starter jkinler
(@jkinler)

2 years, 8 months ago

I just disabled the plugin. I’ll wait for the plugin update before i activate the plugin again. Thank you for the response.

Plugin Author chriscct7
(@chriscct7)

2 years, 8 months ago

Hi there,
I forgot to update the thread but the plugin update has been released

-Chris

diverti
(@diverti)

2 years, 8 months ago

Thank you, we will update the plugin, and will see. Thank you Chris!

stevenjc
(@stevenjc)

2 years, 8 months ago

Thanks for the info and update @chriscct7 – much appreciated.

Viewing 11 replies - 1 through 11 (of 11 total)

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