Payment Not Processing

  • Resolved robert2081

    (@robert2081)


    1 year, 4 months ago

    I am not able to process payment thorough the form it is stuck on loading after i click on pay. I am getting an error in the console. Please help me out with this issue. The form is opening on click of the book now button on header.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter robert2081

    (@robert2081)

    1 year, 4 months ago

    That issue is now resolved but i cannot setup the email template the text comes all in one line in the email even if a put html br tags in their or not. All the information in the email comes in one long line without any breaks I have tried using the use html type content checkbox as well but that also does not work.

    • This reply was modified 1 year, 4 months ago by robert2081.
    • This reply was modified 1 year, 4 months ago by robert2081.
    Plugin Support Muhammad Usama Azad

    (@usamaazad99)

    1 year, 4 months ago

    Hi @robert2081 ,

    I hope you’re doing well.

    Thank you for reaching out to the WP Experts Support Team. We will attempt to replicate the issue on our staging environment and will update you accordingly.

    Thanks & Regards,
    WP Experts Support Team

    Plugin Support Muhammad Usama Azad

    (@usamaazad99)

    1 year, 4 months ago

    Hi @robert2081 ,

    I hope you are doing well.

    We have attempted to replicate the issue in our environment, but everything seems to be working fine as expected. I have attached the screenshot links below for your reference:

    Dear Admin,

We have received a new booking submission through the website. Below are the details:

Booking Information:

Name:  [first_name] 
Email:  [user_email]

Payment Information:
Booking Fee Paid:  [total_amount] 
Payment Method: Credit Card

    If you are still experiencing the issue, kindly open a ticket on WP EasyPay official website. Our Technical Team will assist you directly.

    We look forward to hearing from you soon.

    Thanks & Regards,
    WP Experts Support Team

    Plugin Support Muhammad Usama Azad

    (@usamaazad99)

    1 year, 3 months ago

    Hi @robert2081 ,

    Hello ,

    I hope this message finds you well.

    We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

    Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

    Warm regards,
    WP Experts Support Team

    Plugin Support Muhammad Usama Azad

    (@usamaazad99)

    1 year, 2 months ago

    Hi,

    I hope you are doing well,

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)

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