Also: After the GTM gets written in the header again, by the plugin, it’s pre-set when i surf to the site in inkognito mode.
Seems like it is not working at all?
MA
(@gasparnemes)
Hi there,
Please update the plugin to the latest (1.0.7) version and the opt out should be fine. It removes all the cookies across the site.
I hope it works.
Hi & thx for your reply,
I updated, but it seems your plugin is not working at my wordpress 🙁
First things first:
– Before the update, i deleted GTM out of the Header and Body and put the code into the plugin
– after opt-in the code was written successfully in the code
– but the code was not deleted, after opt-out
– also: The GTM was now by default in the source code of the website (i checked from other computers)
– After the update, the GTM code gets not written into the code at all
– also, the settings are wrong: If i deactivate the cookies and check the settings later, the cookies are activated
I appreciate your efforts, but seems like the plugin is not working at all?
MA
(@gasparnemes)
Hi,
I’ve checked the source code of your website, and it seems like the old GTM code snippet is not removed from the <head> and <body>, and if I enable the tracking by the plugin, it will be loaded twice (because there is a hardcoded version in your code).
To fix the issue, please remove the hardcoded scripts from your code, and add the GTM with the GDPR plugin settings.
Let me know if works.
Hi Gaspar,
it works now fine. Many, many thanks for your support and your perfect and slim plugin!
What brought the fix? I change the Theme, unfortunately i couldn’t delete the hardcode GTM beforehand. Afert switching to another theme, everything is fine.
