Hello @kimso,
Thanks for writing to us.
I’m really sorry, but I’m not sure if I correctly understood your question. Would you be able to kindly provide me with more details so I can help you accurately?
Here are some hints:
Could you please attach as many screenshots as possible?
If possible, please record a screen capture video of the steps before seeing an error. That will help greatly.
Please give us a chance to help you.
Looking forward to hearing from you.
Hi @judith0,
Here you have a video of the behaviour.
When I click on a menu element that is an anchor link to a tab element, it scrolls down to the wp-block-uagb-tabs-child div, but it will be nice to be able to set an offset to show the section title.
I hope now you understand my question.
Regards
Hello Kim,
Thanks for writing back.
This is not replicating from our end as I have demonstrated in this screencast.
If this issue still persists from your end, please try switching to a default WP theme and check whether the issue still persists.
Also, you can check for plugin conflicts by deactivating the third-party plugins and then reactivating them back one by one to determine the one that may be causing the issue.
Please try debugging through these steps and let us know how it goes.
Looking forward to hearing from you.
Hello Kim,
It’s been a while since we heard from you. So we are going to mark this as resolved. Please feel free to open a new thread in case of any other queries.
Regards,
Judith.
Hi,
I missed the answer.
As I can see in your screencast, you link to the tab block. In my case, I’m linking to one of the tabs to open it and show its content.
Hi @kimso,
Thanks for writing back to us.
I request you open a support ticket with us from here:https://wpspectra.com/support/ so that we can help you better.
Regards.
Judith.
