• pequenasgrandescousas

    (@pequenasgrandescousas)


    Hello,

    I configured the plugin to display on my website by entering the Amazon author page, but when I saw that the name of the product I have published on Amazon always appeared first, and I preferred to see the review directly, I deleted the connection and started again by entering the Amazon address of my product.

    Since then, it hasn’t been working. It’s stuck. It says it’s downloading the reviews…

    Can you help me? Thank you.

    More info from plugin in my web:

    URL: https://pequenasgrandescousas.es
    MySQL Version: 5.5.5
    WP Table Prefix: meu_
    WP Version: 6.8.3
    Server Name: pequenasgrandescousas.es
    Cookie Domain: pequenasgrandescousas.es
    cURL Version: 7.74.0
    SSL Version: OpenSSL/1.1.1w
    CSS path: /home/pequenasgrandescousas/www/wp-content/uploads/trustindex-amazon-widget.css
    PHP Info:
    Version: 7.4.33
    Memory Usage: 160.2MB
    Memory Limit: 256M
    Max Upload Size: 20M
    Max Post Size: 20M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: Off
    Max Script Execution Time: 30 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets for Amazon Reviews
    Plugin Version: 13.2.1
    Options:
    active: 1
    page-details: {
    “id”: “es|Lettering-para-adultos-aprenden-bonitas\/dp\/B0FSF214VV\/”
    }
    subscription-id:
    proxy-check:
    style-id: 5
    review-content:

    RATING_TEXT

    A base de RATING_NUMBER reseñas

    %platform%

    Publicado en

    %reviewer_name% profile picture

    %reviewer_name%

    %created_at%

    %text%

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Szilveszter from Trustindex

    (@szlifkaszilveszter28)

    Hi @pequenasgrandescousas!

    Thank you for reaching out!

    Sorry to hear you had issues with the plugin, could you please confirm, if you configured the plugin like before it displayed your reviews? The issue only ocurred with the new setup?

    Let me know if there’s anything else I can help you with!

    Best regards,
    TrustIndex Support Team

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @pequenasgrandescousas !

    Could you please let us know if you still experience this issue?

    Our team is here to help you.

    Waiting for your reply,

    Trustindex Support Team

Viewing 2 replies - 1 through 2 (of 2 total)

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