No confirmation screen for Multiple time slots booking

  • Resolved svk88

    (@svk88)


    3 months ago

    Hello, I am facing an issue I would like to resolve.
    It is related to the Maximum time slots per booking. Whenever I put a value higer than 1, I do not get the booking confirmation screen after booking on the front-end. For example, below I set minimum 2 and maximum 3, then the booking actually is confirmed in the system but it does not show a confirmation screen on the frontend.



    Empty page

    However when I put 1 in Minimum and 1 in Maximum, it is working fine and I get the booking confirmation screen.

    Anybody has a suggestion of how I can fix it?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Mandro

    (@webbasupport)

    3 months ago

    Hi @svk88

    Thank you for reporting this.

    We were able to replicate this issue on our testing site and have marked it as a suspected bug. I’ve reported it to our developers, and they will address it in the next update.

    Thread Starter svk88

    (@svk88)

    3 months ago

    Thank you for the checking.
    I will try to have a work-around way for now.

    Plugin Support Mandro

    (@webbasupport)

    3 months ago

    Hi @svk88

    Thank you for your understanding. We appreciate your patience while our developers work on the fix. If you need any assistance with the workaround or run into other issues, please don’t hesitate to reach out.

    Plugin Support Mandro

    (@webbasupport)

    2 months, 2 weeks ago

    Hello,

    The issue has been fixed. Please update your Webba Booking to version 6.0.10

    Thread Starter svk88

    (@svk88)

    2 months, 1 week ago

    Thank you for the feedback.

    Actually I cannot confirm it as in the screen for Personal details input, the boxes for inputting name, emailaddress are missing so it is not possible to proceed to the confirmation screen.
    For this service:
    https://jdm4all.com/webba-booking-3/

    I tried to make a new service also, but here I run into an issue where I cannot book any slot even though on backend calendar all the slots look available.
    It is for this service:
    https://jdm4all.com/webba-booking-2/

    Plugin Support Md Abdullah Al Arif

    (@faithcoder)

    2 months, 1 week ago

    Hi @svk88,

    1. The missing personal details input field issue has already been resolved in version 6.0.12. Please update the plugin to the latest version and check if everything works properly.
    2. I also noticed that all of your time slots are already booked. Kindly verify that Auto Lock Bookings is disabled and that the Maximum Number of Bookings setting is configured correctly under SETTINGS > Booking Rules.

    Thanks!

    Thread Starter svk88

    (@svk88)

    2 months, 1 week ago

    You are moving so fast with updates that I cannot even keep up. 🙂

    Both were fixed in 6.0.12.

    Thank you.

    Plugin Support Md Abdullah Al Arif

    (@faithcoder)

    2 months, 1 week ago

    Hi @svk88

    Glad to hear it’s fixed! We’d truly appreciate it if you could take a moment to rate our plugin 5 stars on the review page.

    Your feedback means a lot to us and helps us keep improving!

    Thanks a billion!

Viewing 8 replies - 1 through 8 (of 8 total)

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