New Posts: Sometimes users get double emails

  • Resolved hoko01

    (@hoko01)


    6 months ago

    Hi.

    If a new post is created and published the users get an email notification. Sometimes all the user get the notification email twice. In the email log I see the two emails with the nearly same time stamp.

    It doesn’t occurs every time, but it is confusing…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jack – BNFW

    (@voltronik)

    6 months ago

    Hi @hoko01,
    Thanks for your message.

    How many users are you sending this New Post Published notification to?

    Thread Starter hoko01

    (@hoko01)

    6 months ago

    for the first test only to 9 !

    Plugin Author Jack – BNFW

    (@voltronik)

    6 months ago

    Hi @hoko01,
    Ok, thanks. That should be fine – I’ve seen duplicate notifications occur when it’s sending to a lot of users on an underpowered server.

    To rule out any plugin or theme conflicts, please can you make your way through this document and let me know how you get on?`

    Plugin Author Jack – BNFW

    (@voltronik)

    5 months ago

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.