• Resolved lesquealer

    (@lesquealer)


    Hello!

    This is how my new post published email format looks:

    Hi {{subscriber.name | fallback=’there’}},

    A heads up that a new article has been published: {{campaign.posts}}{{post.title}}

    {{post.image}}

    {{post.link}}{{/campaign.posts}}

    Thanks,
    Joe

    You received this email because in the past you, or a friend pranking you, requested article notification at your email address : {{subscriber.email}} If you want off the mail list, just click <a href="{{unsubscribe.link}}">here to unsubscribe</a>, or direct the address to your junk folder. 

    However, there are 3 problems. 1) the {{post.image}} does not display. 2) {{subscriber.name | fallback=’there’}}, looks exactly like that in the email – no subscriber name and still includes “fallback=’there’}}. 3) The unsubscribe link shows the code but not the link. I copied the code your provided on another thread but that’s not working.

    Thanks,

    Cindy

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @lesquealer,

    Thank you for reaching out to us! I apologize for the delayed response due to the weekend holiday.

    After reviewing your queries, it seems that there may be something unusual on your end. To better understand the issues you’re experiencing, we will need more information from you.

    I suggest contacting our private support channel and sharing your temporary login details there. This will help us with further debugging and save time for both of us.

    I look forward to your response.

    Hi @lesquealer,

    Hope you are doing well!

    Since the inquiry has been resolved, I’m closing this thread for now. If you have any further questions or issues related to the plugin, feel free to reopen it. You can open a new thread from here. We will be happy to assist you further.

    Thank you!

    Thread Starter lesquealer

    (@lesquealer)

    Thanks so much for your help resolving this quickly!

    Cindy

    Hi @lesquealer,

    Thanks for your confirmation. Awesome! I’m glad to hear that the inquiry has been resolved!

    Whereas, I hope you’re enjoying the Icegram Express plugin.

    Could you please do us a BIG favor by sharing your experiences with us and leaving a review here? It’ll hardly take 2 minutes and will surely make our day.

    Thank you in advance.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘New post email has errors’ is closed to new replies.