Need assistance

  • Resolved escapeoshkosh

    (@escapeoshkosh)


    19 hours, 31 minutes ago

    I am not tech savvy- I did everything your page said to do, I have honestly spent almost 6 straight hours today trying to set up a simple popup. For some reason the popup is not showing up on my page even though it’s published. Everything looks good on my end, but doesn’t appear on website. Can you assist please? This is my biggest sale week of the year- I need this pop-up to work.

    The page I need help with: [log in to see the link]

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  • Plugin Author Angie Meeker

    (@ameeker)

    11 hours, 39 minutes ago

    Hi there – I’m sorry you’re having trouble today. Unfortunately, when I visit your website at the link you shared, I get the following error:

    This site can’t be reached
    Check if there is a typo in [your domain].
    DNS_PROBE_FINISHED_NXDOMAIN

    Could you please double check the spelling on the link you shared? Perhaps it is misspelled. If it is not, then you’ll want to finish setting up the DNS for your website before attempting to use OptinMonster on it. You can use a tool like dnschecker.org to verify that your DNS is configured correctly. You can learn more about configuring your DNS here: https://www.wpbeginner.com/beginners-guide/the-ultimate-guide-to-wordpress-dns-configuration-for-beginners/

Viewing 1 replies (of 1 total)

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