Hi Alixia,
Thank you for asking this.
When did this issue present itself?
There may be an issue with your theme, or with an update to a plugin which is breaking just before loading the “Appearance” menu.
Thread Starter
alixia
(@alixia)
Hello!
My ex girlfriend asked my webhoster to destroy my site, I recovered and passed to OVH, but since (My galleries are mostly intact, Mazel Tov!)the fond of all my pages turned in white, I have useless options (commercial) I can not remove and the presentation of pictures (agencement) is in columns of three, formerly it was dispatched, big format, more pretty.
So, when I go in “profile” and change “colours of interface” it does not change, the tools page is also empty.
there is my mail, can I send you screenshots
[email redacted]
Thanks!
Hi alixia,
It sounds, to me, like there is a conflict with a plugin you’ve got active.
If you deactivate all plugins on your site, and re-activate each plugin one by one, this should show which plugin is causing the “Tools” menu to not show correctly.
Thread Starter
alixia
(@alixia)
Hi!
Well…
How to desactivate then reactivate plug ins?
When I try to remove it said “not allowed”…
Thanks
Hi Alixia,
I’d suggest contacting your web host or website administrator. It sounds like there is code running on your website which is preventing the full loading of WP Admin.
To deactivate plugins in bulk, visit WP Admin > Plugins, select all the plugins from the checkboxes on the left, and use the bulk actions to “deactivate”.