My newsletter/posts notifications aren’t sent out

  • unimev

    (@unimev)


    7 years, 4 months ago

    Hello,
    I am going to publish 2 posts tomorrow and I was trying to send a test of the newsletter and post notifications that were going to be automatically sent tomorrow but neither of them seems to work. My plugin is updated to the latest version : 5.3.3
    Do you know where this problem is coming from and how can I fix it ? It’s urgent !
    Thank you for your help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Mansi

    (@mansi-shah)

    7 years, 4 months ago

    @unimev ,

    Please check here: Subscribers are not receiving Emails

    Thread Starter unimev

    (@unimev)

    7 years, 4 months ago

    hello @mansi-shah
    I already checked this page (and every help page there is about this plug-in) but this is not the problem, I tried sending the newsletter via CRON and it never sent. I opened the php files and although I do not speak .php I could see errors for all the trials notifications and newsletters ! So, would you know where this issue is coming from and how I could fix it ?

    Malay Ladu

    (@malayladu)

    7 years, 4 months ago

    Hello,

    Just want to know whether you have set the cron on your server to send out an email or not.

    IF you are sending email via cron, make sure cron job is properly set on your server and it run.

    Thread Starter unimev

    (@unimev)

    7 years, 4 months ago

    Hello, I tried CRON without setting it up so that’s why it didn’t work. But I tried CRON only because sending emails wasn’t working. And I tried STMP and it didn’t work either. So I’m still looking for help to fix this issue.

Viewing 4 replies - 1 through 4 (of 4 total)

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