Mobile bug

  • Resolved AleCss

    (@alecss)


    7 years, 4 months ago

    Hi, your GDPR Cookie compliance wordpress plugin works well. But there’s a bug when the “settings” link is tapped on mobile devices. It doesn’t work properly and it needs to be tapped several times before the modal windows appears.

    I have put the “settings” link in my footer in the way you suggest: #moove_gdpr_cookie_modal. Is there another more efficient way to link GDPR Cookie compliace settings on mobile devices?

    Thank you very much

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    7 years, 4 months ago

    Hi there,

    Thanks for using our plugins.

    We will start the investigation and the fix will be included in the next plugin release. Could you please provide me more details about your device?

    We will keep you updated on this.

    Thanks for your report!

    Thread Starter AleCss

    (@alecss)

    7 years, 4 months ago

    Hi, thank you for your response. I have tested on an iPhone 5S, on iPhone 7 and on an iPad Air.

    Plugin Author Moove Agency

    (@mooveagency)

    7 years, 4 months ago

    Hi AleCss,

    Thanks for the clarifications. We’ve tested in two sites with different themes on the following devices: iPhone 5s iOS9 Safari, iPhone 6 iOS9 Safari, iPhone 7 iOS12 Safari.

    Could you please share your site link to make some investigations on your site as well? I think there is some conflict with your theme and our plugins, which should be investigated.

    Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)

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