MISSING Images

Hi @bloomecocleaning

Thanks for reaching out! I’d be happy to help. First, could you please share the URL of the site in question? This will help us investigate further.

If the images were accidentally deleted, and you have a Jetpack VaultPress Backup subscription, you should be able to restore specific files using this guide from a previous backup: https://jetpack.com/support/backup/restoring-with-jetpack-backup/#download-a-backup

Another way to restore all media uploads is to follow this guide: https://jetpack.com/support/backup/restoring-with-jetpack-backup/#restore-via-cloud-jetpack-com

Then you can choose a restore point and make sure only “Media Uploads” option is selected.

If you need help with your account, please contact us using the email address you used to subscribe to the backup plan.