• Good solution, good plugin but:

    • Slow support
    • Misleading explanations about licenses in their conditions: “If you have subdomains or a subdirectory set up within the same WordPress installation, you don’t need separate license keys. However, subdomains that are set up through separate WordPress installations require you to purchase multiple license keys. For more information on staging domains, please click here.”
      That’s not true! If you have a multisite under the same domain, you still have to buy two licenses. Keep this in mind because in this case, there may be cheaper solutions.

    Support replies as follows: “To clarify, a WordPress multisite installation, while having a single global access point, still counts as separate WordPress environments for licensing purposes.
    The information about subdomains in our documentation refers to subdomains or staging environments (non-live sites) for development purposes, not to separate live sites within a multisite network (even with the same domain).”

    Fantastic, but the honest thing to do would be to explain this clearly before making the purchase and not after contacting support. On the other hand, it’s one of the few plugins I know of that requires multiple licenses under the same domain. I’ll emphasize this point. We have two sites in a multisite environment, but both sites are under the same domain.

Viewing 1 replies (of 1 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    @dobrabant, you can use either 2 licenses or 1 multisite license (the latter giving specific settings to multisite.

    If you’re using;

    dev.domain.com
    staging.domain.com
    domain.com

    You need 1 license;

    If you have:

    domain.com
    helpdesk.domain.com

    And helpdesk.domain.com needs a different configuration, you will need 2 separate licenses to operate, or a single multisite license as we’re dealing with multiple configurations.

    If you can explain the exact set-up, or show an example, I can make a suggestion.

    regards Aert

Viewing 1 replies (of 1 total)

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