• Resolved mdennishirons

    (@mdennishirons)


    It appears there are JavaScript errors preventing the maps from correctly loading both on the frontend as well as the WordPress admin. The maps don’t load and these same errors are also present on the plugin site itself, so we know it is not just something with our site.

    We are running Version 1.6.23 of the plugin on WordPress version 6.7.1

    Can someone please let us know if this issue will be correct soon?

    Our Site:
    Failed to load resource: net::ERR_NAME_NOT_RESOLVED
    usaTerritoriesLow.js:1
    Failed to load resource: net::ERR_NAME_NOT_RESOLVED
    animated.js:1
    Failed to load resource: net::ERR_NAME_NOT_RESOLVED
    maps.js:1
    Failed to load resource: net::ERR_NAME_NOT_RESOLVED
    app.min.js?ver=1.6.23:1 Map files not loaded properly.
    coverage-information/:1 Unchecked runtime.lastError: The message port closed before a response was received.
    coverage-information/:1 Unchecked runtime.lastError: The message port closed before a response was received.

    Plugin Site (https://interactivegeomaps.com/maps/?map=usaLow):
    maps/:964 GET https://cdn.amcharts.com/lib/version/4.10.29/core.js?ver=1.6.17 net::ERR_NAME_NOT_RESOLVED
    maps/:965
    GET https://cdn.amcharts.com/lib/version/4.10.29/maps.js?ver=1.6.17 net::ERR_NAME_NOT_RESOLVED
    maps/:966
    GET https://cdn.amcharts.com/lib/version/4.10.29/themes/animated.js?ver=1.6.17 net::ERR_NAME_NOT_RESOLVED
    maps/:967
    GET https://cdn.amcharts.com/lib/4/geodata/usaLow.js?ver=1.6.17 net::ERR_NAME_NOT_RESOLVED
    app.js?ver=1.6.17:5744 Map files not loaded properly.
    maps/:1 Unchecked runtime.lastError: The message port closed before a response was received.
    maps/:1 Unchecked runtime.lastError: The message port closed before a response was received.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mdennishirons

    (@mdennishirons)

    The error present on ours is different than the one posted previously, so that is the reason I posted my issue.

    Michael

    (@mikejohnsondesign)

    We also have this issue. In the console, it says “Map files not loaded properly.” We recently updated to the latest version. Please fix asap.

    sigo com o mesmo problema.

    Plugin Author MapGeo

    (@interactivegeomaps)

    Hello,

    Thank you for your patience and understanding regarding the recent issues with our API maps integration. We are pleased to inform you that the situation has been resolved.

    The amCharts API, which is utilized by MapGeo, experienced a temporary disruption due to a DDoS attack. We are happy to report that the plugin is now fully operational again.

    Please let us know if you encounter any further issues or have any additional questions.

    Best regards, MapGeo Team

    i am unable to get my map to display on my page. come someone help please thank you. the page is https://fenwayca.com/portfolio/

Viewing 5 replies - 1 through 5 (of 5 total)

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