• Resolved tomastc

    (@tomastc)


    Hi!
    I’m trying to use Mailgun API to send e-mail from our website.
    But I get errors when “Sending a test email” and also some errors in the “Connectivity Test”

    In the settings I have:
    Type: Mailgun API
    Mailer Type: PostSMTP
    Authentication
    API: Here I’m using the “Public validation API key” from settings in my Mailgun account
    Domain Name: domain.com (Just the domain and not the subdomain of the site)

    SEND A TEST E-MAIL:
    “Your credentials are incorrect.”

    CONNECTIVITY TEST:
    SUMMARY:
    🔒 Port 443 can be used with the Mandrill API.
    ✅ 🔒 Port 443 can be used with the SendGrid API.
    ✅ 🔒 Port 443 can be used with the Mailgun API.
    ❌ Port 465 is open, but not to api.eu.mailgun.net.
    ❌ Port 587 is open, but not to api.eu.mailgun.net.
    ❌ No outbound route between this site and the Internet on Port 25.

    • This topic was modified 4 years, 11 months ago by tomastc.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @tomastc,

    I think your outgoing SMTP mail server should be set to smtp.mailgun.org and not api.eu.mailgun.net.

    Can you try that and let us know how it goes?

    Kind Regards,
    Tim

    Hi @tomastc,

    We haven’t heard from you in a while, so I’ll mark this thread as resolved. If you have any further questions please feel free to open a new thread, and link to this one.

    Kind Regards,
    Tim

Viewing 2 replies - 1 through 2 (of 2 total)

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