• After an update, the plugin added a 4s delay to every page load… even the xmlrpc.php… After disabling the plugin the website worked again normally.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    Hi!

    Sorry to hear that! Could’ve sent me a support ticket, though?

    Which update was this. It might help me determine if it’s a bug.

    Thanks!

    Daan

    Thread Starter Chief Gnome

    (@ggnomes)

    If something like this can happen, it shows that there are fundamental design issues in this plugin. Your response that this “might” be a bug doesn’t increase my confidence at all.

    Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    If something like this can happen, it shows that there are fundamental design issues in this plugin.

    You’re jumping to conclusions.

    I’m not immediately assuming that this is a bug, since you seem to be the only one (of 60K+ users) that’s experiencing this issue. It might be a compatibility issue with one of your other plugins, or a conflict with your server configuration. Basically, it could be anything at this point. Otherwise I would’ve had many more support tickets and/or 1 star reviews mentioning this issue, don’t you agree?

    I don’t know anything about your configuration at this point. If the fact that I ask questions (and am willing to help you) doesn’t increase your confidence then, well, that’s a shame.

    Thread Starter Chief Gnome

    (@ggnomes)

    I will not let your plugin anywhere near my website anymore, as I now manually replaced the fonts.
    If you are interested, I can easily demonstrate the problem to you.

    Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    I’m always interested in anything that might increase the quality of my plugins. But please drop the derigatory tone. I’m a human being, there’s no need for statements like:

    I will not let your plugin anywhere near my website anymore.

    I’m sure you can think of a nicer way to say that. This plugin is free. There’s no need to talk down to me, even if there’s a bug in the plugin.

    Anyway, besides demonstrating the issue, I’d like to know what other plugins are you using?

    Thread Starter Chief Gnome

    (@ggnomes)

    As I bought the pro version, so I consider myself an actual customer, but anyway. I just wanted to make it clear that I don’t need or want support. I have already solved the issue.

    Sorry for being annoyed, but I wasted almost 2 days finding the source of the issue, and it was your plugin, that should not be able to have such an impact.

    Thread Starter Chief Gnome

    (@ggnomes)

    Plugin active:

    code,time_total,time_connect,time_appconnect,time_starttransfer
    200,7.701971,0.002970,0.008035,7.583585
    200,12.645334,0.002348,0.009084,12.524443
    200,9.379972,0.002821,0.012179,9.256549
    200,13.805449,0.011330,0.021621,13.697563
    200,11.343808,0.006092,0.014433,11.184519
    200,9.237823,0.005006,0.013882,9.115542
    200,9.145046,0.011148,0.022207,9.047476
    200,8.533676,0.003524,0.010446,8.400816
    200,12.229979,0.002798,0.007422,12.126329
    200,9.471384,0.002797,0.008080,9.341195

    Plugin deactivated: (nothing else changed)

    code,time_total,time_connect,time_appconnect,time_starttransfer
    200,2.946097,0.454712,0.462824,2.941889
    200,2.415154,0.002743,0.010228,2.412348
    200,2.485816,0.023624,0.032280,2.481415
    200,2.409675,0.042902,0.050242,2.406760
    200,2.843643,0.458108,0.463284,2.839979
    200,3.272621,0.860333,0.867972,3.266489
    200,3.083913,0.002620,0.008162,3.080440
    200,2.194081,0.004046,0.009780,2.190093
    200,2.285324,0.154935,0.162008,2.281270
    200,2.360927,0.003124,0.015143,2.357033

    I have sent you the link via your contact form.

    • This reply was modified 3 years, 9 months ago by Chief Gnome.
    Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    I just wanted to make it clear that I don’t need or want support. I have already solved the issue.

    Got it. I’ll leave this review for what it is.

    Thanks for sending me the link, and offering to help out.

    Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    To anyone else reading this: with Thomas’ help, I managed to find the bug he was experiencing and it’ll be fixed in the next release.

    Thanks, @ggnomes for your efforts!

Viewing 9 replies - 1 through 9 (of 9 total)

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