It is not working

  • spelchure

    (@spelchure)


    1 month, 3 weeks ago

    Starter templates is not working. Deleted it and installed another template plugin. It stucks while syncing templates I can’t choose even template

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kapil Choudhary (BSF)

    (@bsfkapil)

    1 month, 2 weeks ago

    Hello @spelchure,

    We’re sorry to know you are facing problem with the template import on your website. We appreciated your feedback.

    I just tried imported a template to my dev site and it worked fine. We are unable to replicate the issue on our end and it appears that the issue is limited to a specific configuration on your website.

    We’d love a chance to look into this further and make things right. Could you please open a support thread with this link so that our support team can investigate to resolve this?

    We appreciate your support and look forward to helping you resolve the issue.

    Best regards,

    Plugin Support Kapil Choudhary (BSF)

    (@bsfkapil)

    1 month, 1 week ago

    Hello @spelchure ,

    I’m following up as we haven’t heard back from you. Since we couldn’t replicate the issue on our end, it seems to be related to a specific configuration. We’d love to debug this further to find the root cause.

    Could you please reach out to us through this link so we can take a closer look and provide you with a precise solution?

    We truly appreciate your support and look forward to assisting you!

    Kind regards,
    Kapil 😊

Viewing 2 replies - 1 through 2 (of 2 total)

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