Issue with Customers Syncing

  • Resolved provout

    (@provout)


    5 months, 2 weeks ago

    I have the latest version of the plugin “Version 3.0.6” and am using Woocommerce blocks for the checkout. I have added the MailerLite block and everything seems to work fine most of the time. However, randomly some customers are not added to the subscriber list even though in Woocommerce it says that the customer and order data was sent. I also cannot access the plugins debug log, anytime I try I just get a red error at the top of the admin page saying “An error occurred”

    The page I need help with: [log in to see the link]

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  • enteroz

    (@enteroz)

    5 months, 2 weeks ago

    Same with 3.0.5. I’m not using Woocommerce blocks, but in general 3.0.4 works with visible checkbox. Safe to use 3.0.4 at the moment. Click on “Advanced view” on plugin page and you have chance to download older version.

    Plugin Author MailerLite

    (@mailerlite)

    5 months ago

    Thanks for letting us know about this! To help you out, we’ll need to gather some sensitive information that we can’t handle here on the forum. Could you please get in touch with us directly here?
    When filling out the form, please add the code WP Forum or simply mention that you were advised to reach out from the forum. This way, we’ll be able to assist you faster and more effectively.

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