Integration with MailChimp shows error

  • Resolved sallyboyton

    (@sallyboyton)


    5 years, 1 month ago

    Hi,
    I have MailMunch successfully working on another site and have set another up on a second site.

    When I go to Integrate and attempt to log into MailChimp, it allows me to log in but then the next screen reports:

    “We’re sorry, but something went wrong. If you are the application owner check the logs for more information.”

    Is there a known issue with this integration at the moment please?

    many thanks
    Sal

Viewing 2 replies - 1 through 2 (of 2 total)
  • katmacau

    (@katmacau)

    5 years, 1 month ago

    I am also getting the same error when I go to edit a form that had been working for years. I am taken to https://wordpress.mailmunch.com/sso but get the same error message.

    Plugin Contributor Liz Gannes

    (@lizgannes)

    5 years ago

    Hi @sallyboyton and @katmacau Apologies for the inconvenience. Can you please reach out to us at “support@mailmunch.co” so we can have this issue reproduced on our end and have it resolved for you? What you are suggesting is usually an issue in case of an invalid active user session. This can be resolved by clearing your browser cache of all cookies, using a different browser, OR by using a new incognito window session.

Viewing 2 replies - 1 through 2 (of 2 total)

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