Installing Error cURL error 7:

  • rise8143

    (@rise8143)


    1 day, 2 hours ago



    Error Installing License

    We received an error while trying to activate the license
    with the Wordfence servers: There was an error connecting to the Wordfence
    scanning servers: cURL error 7:

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfmargaret

    (@wfmargaret)

    27 minutes ago

    Hi @rise8143,

    Thanks for reaching out! cURL Error 7 is happening at the site and suggests that it can’t connect to our servers at all. It’s possible that a firewall on your server is blocking the connection.

    If you have access to the shell on your server, sometimes running curl -v https://noc1.wordfence.com/ and sending us the output can help. It’s not a perfect check as it bypasses PHP but in many cases can point to the precise cause of the cURL error.

    I can also take a look at your diagnostics to see if anything stands out. You can send one to wftest @ wordfence . com directly from the link at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,
    Margaret

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