Hi @chrismalone617,
Please could you kindly provide us with a screenshot of both your invoice and settings pages?
Regards,Moksha.
Settings: https://d.pr/i/o9dNXm
Order (printed from order page or My Account Page): https://d.pr/f/RWscue
Thanks for looking at this issue.
Hi @chrismalone617
On our invoice, you can only choose to display either the shop name, shop address, or shop logo. If you want to display all of them together, simply add the below file as per the given path.
Path:– plugins/woocommerce-delivery-notes/templates/print-order.
File:- https://www.dropbox.com/scl/fi/i2nfvigvutg871jve0gbf/print-content.php?rlkey=d45fwllo82ecrm69br02142mp&dl=0
Please upload the file and inform us if it is functioning properly or not.
Regards,Moksha.
I really appreciate your help. I uploaded this file (replaced the old one). I still have the same behavior. It works for invoice and receipt (and it did before). But when the customer clicks the print button on their order or on their Woo Dashboard – Orders, the Order doesn’t have the logo – but it does have the space for it. Is it possible that their is css just for the print version that may be keeping the logo from working? I’m not expecting you to write custom code for me. I’m just trying to get it to work. Thanks very much!!
Hi @chrismalone617 ,
We are looking into this & will get back to you soon with a solution. For this issue can you send an email directly to tychesoftwares dot freshdesk dot com.
Regards,Moksha.
