• Resolved michae2l

    (@michae2l)


    The plugin is installed in version 1.6.3 and in the settings all options are ticked.

    Nevertheless all users are revealed through the query shown in the title of this support ticket.

    Any idea and help?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Alan Fuller

    (@alanfuller)

    The most likely reason is you are logged in, try your test again logged out in a private window. ( this is explained in the readme FAQs )

    Thread Starter michae2l

    (@michae2l)

    I wouldn’t have asked you if I were logged in and of course I call the WP-website in a private window making sure the cache is empty. You can reproduce the issue yourself anytime on any site with your plugin.

    Any idea and help ?

    Plugin Author Alan Fuller

    (@alanfuller)

    i can’t reproduce as you can see from the screen shot, for me I get forbidden

    can you provide the site info plugins etc.

    tools > site health > info tab – copy paste

    Plugin Author Alan Fuller

    (@alanfuller)

    Just to reconfirm, I have tested this now on local as well and can not create the situation you suggest.

    Thread Starter michae2l

    (@michae2l)

    Fine – in this case the problem must be on my side – I will investigate further or else simply replace your plugin – this support query can be therefore closed in the meanwhile.

    Plugin Author Alan Fuller

    (@alanfuller)

    of you haven’t tried it, you can try disabling other plugins and using the default theme. As it may be a conflict.

Viewing 6 replies - 1 through 6 (of 6 total)

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