• I have created website for client. Site loading slow. Also when checking on mobile it is having problem when we click on a product on home page to check its detail.. it directs to product page but keeps on loading..

    help me how to resolve the same

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @prasanna1712,

    Can you try temporarily disabling the Lite Speed cache plugin and see how it behaves? There are chances the minification settings in the plugin might be causing such behavior.

    If the above resolves it, then you’ll have to disable the settings one-by-one in the plugin side and see which one is conflicting.

    If the issue is still the same even after the above then you can try enabling debug logs to check if that gives any clue, please check this link for more info about enabling debug mode:
    https://learn.wordpress.org/tutorial/debugging-in-wordpress/

    You can also use plugins like Query Monitor and check for any slow queries in your website that need attention.

    Please do check and see the above helps in moving forward.

    Regards,

    Nithin

    Thread Starter prasanna1712

    (@prasanna1712)

    Thanks a lot for reply. I disabled the pre-loader of site. It is working fine now. the loader was having problem. still will check the lightspeed cache..

    Thanks a lot.

    Prasanna

    Moderator threadi

    (@threadi)

    A server-side error occurs when product detail pages are accessed. As a result, these pages are never loaded completely. The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://wordpress.org/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

    Thread Starter prasanna1712

    (@prasanna1712)

    @threadi … thanks a lot for reply.
    Will check error logs.

    Prasanna

Viewing 4 replies - 1 through 4 (of 4 total)

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