• Resolved mattsson

    (@mattsson)


    Hello, I’ve Installed your GDPR Cookie Compliance Plugin on my development website and I can see that it’s working as I expect except for one feature. It’s related to strictly necessary cookies.

    I’ve set up the plugin to enable strictly necessary cookies by default. In that case I see the three cookies that I expect (using Google Chrome Inspector): the WordPress test cookie, the “password protected” cookie (from the password protected plugin — will be on the dev site only) and your plugin’s cookie recording for how many days to remember the visitor’s cookie consent.

    However, if I disable the strictly necessary cookies (via the plugin “settings” link), I still see those same cookies.

    Even if I set strictly necessary cookies to be disabled by default, I STILL see those same cookies. I even see the moove_gdpr_popup cookie after I choose something from the cookie bar.

    I’m coming to think that unless I give some additional information to the plugin, that lets IT control whether to allow these three specific cookies or not, I can not control those “necessary” cookies with the plugin. Is that right?

    Sincerely,
    Carol Mattsson

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Moove Support

    (@wpfrnd)

    Hi Carol

    Thanks for using our plugins.

    “I’m coming to think that unless I give some additional information to the plugin, that lets IT control whether to allow these three specific cookies or not, I can not control those “necessary” cookies with the plugin. Is that right?”

    Yes, that’s correct, our plugin can only control cookies for scripts that you insert into the plugin (and remove from your website’s codebase).

    In the case of Strictly Necessary/Essential cookies, typical practice is that without those cookies, the site won’t be functioning correctly which is why these cookies are classified as Strictly Necessary and therefore user normally can’t disable them.

    However, this is just our interpretation, so we strongly recommend seeking independent legal advice on this matter.

    Hope this helps.

    Thread Starter mattsson

    (@mattsson)

    Hi Moove Support,

    Thanks for your fast reply. It makes sense. What it means to me as a web developer who wants to make GDPR-compliant websites, if I choose a CMS or plugins that generate cookies I can’t control, I have some research and decisions to make.

    As you’ve explained, I see that I can use your GDPR plugin to suppress cookies from a CMS, only those cookies that I create myself by placing snippets into the website, whether via plugins like WordPress WPCode – Insert Headers and Footers or adding the code to functions.php.

    I read an article on developer.wordpress.org that explains about cookies used by WordPress. Some cookies do seem really necessary, such as for the ability to log in to WordPress.

    Thanks again,
    Carol Mattsson

    Plugin Support Moove Support

    (@wpfrnd)

    Hi @mattsson

    Your understanding is correct.

    Hope you’ll manage to work it all out!

Viewing 3 replies - 1 through 3 (of 3 total)

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