• Resolved Ruskin

    (@hedley)


    This seems like a good plugin – I like how it looks, at least. But I’m unclear on how it works, exactly, and undertook to test it.

    How or where does it store the fact that a user has accepted or rejected cookies? It doesn’t seem to store it in a cookie, or the database (as far as I can tell). Does it remember users in future sessions? How?

    And what is the “Scan Cookies” function supposed to do? If I click it, it says “No cookies found”, though if I look in my browser there are cookies present for the site. What cookies isn’t it finding?

    Thanks!

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  • Plugin Support brijeshk89

    (@brijeshk89)

    Hi,

    The consent is saved as a cookie in browser in the Free version.
    In the Pro version it is saved in browser as well as the database.

    Can you please confirm if you are using Free version or Pro version ?

    If you are using a Pro version we request you to please open a support ticket with us as we are not allowed to provide support for Pro version of WordPress forums :
    https://softaculous.deskuss.com/open.php?topicId=26

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