How do I inherit ratings on variable products?

  • Resolved miguel

    (@miguelappstudio)


    6 months ago

    Hello again.
    I’ve created several variable products and want to inherit the ratings from the simple products I grouped together.

    Unfortunately, I deleted some of these simple products, which prevents me from inheriting them using a code snippet.

    I’ve reviewed the Customer Reviews for WooCommerce documentation and other users’ themes on this page, but I haven’t found anything related to this.
    Is there a way to inherit ratings on variable products?

    I have to say, I’ve disabled your plugin, and the star ratings are still showing.
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support pear8398

    (@pear8398)

    6 months ago

    Hi,

    Thanks for using CusRev.

    Please notice that, if you delete a product that has reviews, the reviews will also be deleted. It is the standard feature of WooCommerce.

    If you want to display reviews of some specific products or products in a category, you can use a review shortcode. Please go to admin area > Reviews > Settings > Shortcodes tab, to get more details.

    If it still doesn’t work, please share the review shortcode that you are using and product page URL where I can see that. I will help you check the issue.

    Thread Starter miguel

    (@miguelappstudio)

    6 months ago

    Thanks for your reply, @pear8398
    I don’t think I explained the problem well.
    The products I want to inherit the reviews from have already been deleted.
    en ocasiones, las reseñas y comentarios de productos eliminados, quedan como huérfanas, y es la opción que estaba revisando, pero no me encuentro muy confiado en mis conocimientos de SQL, y no quiero dañar el sitio web
    When Google searches for the new VARIABLE products, it detects the metadata for those deleted products.
    I came here thinking you might have encountered this situation and resolved it somehow:

    • re-importing the products
    • searching the database for those reviews
    • any way to bring those reviews back to the Variable product.

    Sorry to bother you; I really think I’m asking too many questions for a free support service like this, and I feel embarrassed.
    I’m testing, since I have backups from a while ago, and I want to see how I can do it.
    If a solution comes up, I’ll post it here so it can benefit the community.
    Thanks again,
    Best regards

    Plugin Support pear8398

    (@pear8398)

    5 months, 4 weeks ago

    Thanks for your additional information.

    Importing products or metadata is beyond our plugin’s scope. If you find a solution to resolve your issue, feel free to post and share it here with other users.

    Plugin Support bagel1317

    (@bagel1317)

    5 months, 2 weeks ago

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

    Thread Starter miguel

    (@miguelappstudio)

    5 months, 2 weeks ago

    Hi @bagel1317
    No, I haven’t solved it yet.
    I’m sorry I didn’t write anything.
    I’ll only be out of work for two months due to illness.
    If I can fix it when I get back, I’ll send the solution.
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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