GuzzleHttp: invalid grant – refresh token has expired

  • Resolved agueritz

    (@agueritz)


    2 months, 1 week ago

    Hi, I am getting the error below when running a OneDrive backup job. In the old UI, I could fix this by reauthenticating the OneDrive connection. But the new UI does not allow this. How can I fix it? Thanks

    [15-Sep-2025 10:36:54] ERROR: Exception caught in GuzzleHttp\Exception\ClientException: Client error: POST https://login.microsoftonline.com/common/oauth2/v2.0/token resulted in a 400 Bad Request response: {“error”:”invalid_grant”,”error_description”:”AADSTS700082: The refresh token has expired due to inactivity. The token (truncated…)

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  • Plugin Support Plugin Support

    (@saranshwpm)

    2 months, 1 week ago

    Hi,

    Thanks for sharing the details. The error you’re seeing means the OneDrive refresh token has expired, and it requires a reset at the database level to resolve.

    For that reason, I’d kindly ask you to open a ticket with our support team so we can look into it directly and guide you through the fix.

    Best regards,

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