Getting “Forbidden” error when loading Settings

  • TheLievense

    (@thelievense)


    1 year, 6 months ago

    Getting a “Forbidden” banner every time we load the settings screen of this plugin.

    • This topic was modified 1 year, 6 months ago by TheLievense.
    • This topic was modified 1 year, 6 months ago by TheLievense.

    The page I need help with: [log in to see the link]

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  • generosus

    (@generosus)

    1 year, 6 months ago

    Hi @thelievense,

    Solution:

    1. Most likely, your htaccess file is causing the issue. For details, click here. To troubleshoot, back up your website, then load it using the basic WP htaccess file. If loading the basic WP htaccess file fixes you issue, then you’ll need to scrub your website’s htaccess file to find out which htaccess rule is causing the issue.
    2. Ensure you’re using the latest version of this plugin.

    If the above did not help, you can also post/search your issue in Cloudflare’s Community Forum for additonal assistance.

    If satisfied with the above, please consider closing this topic as “Resolved.”

    Cheers!

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