Fields are not modified

  • Resolved ameliehub

    (@ameliehub)


    4 months, 3 weeks ago

    Hi,
    I’ve just installed your pluggin on my website (Elementor + Woocomerce)
    The plugin does not work even after purging the site.
    The fileds are not removed and they are now written in english (site in French).
    Could please help me solve the issue.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Elena

    (@elenathemehigh)

    4 months, 3 weeks ago

    We believe that you may be using the WooCommerce Block Checkout, and have made changes in the Classic Checkout Fields tab in the backend.

    Just to clarify:

    If you’re using the Classic Checkout, please ensure the checkout page is set up using the [woocommerce_checkout] shortcode. This will allow our plugin’s fields to display correctly.

    If you’re using the Block Checkout, you’ll need to configure your fields under the Block Checkout Fields tab instead, as Classic and Block checkouts are handled separately and don’t share the same settings.

    Could you kindly check this on your end?

    Have a great day!

Viewing 1 replies (of 1 total)

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