Favicon / logo not updating in plugin previews

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter sagency

    (@sdagency)

    1 year, 5 months ago

    SOLVED. Has something to do with the CMP Coming Soon plugin. When that is activated the old favicon shows, deactivated it shows the right one. Hope this helps someone else.

    Thread Starter sagency

    (@sdagency)

    1 year, 5 months ago

    Problem has returned after deactivating the Coming Soon plugin. The AISEO panel shows the old favicon. Any ideas?

    Image is being served from: https://t1.gstatic.com/faviconV2?client=SOCIAL&type=FAVICON&fallback_opts=TYPE,SIZE,URL&url=http://clientdomain.com&size=64

    I have change the domain to protect privacy.

    • This reply was modified 1 year, 5 months ago by sagency.
    • This reply was modified 1 year, 5 months ago by sagency.
    Plugin Support MM Aurangajeb

    (@aurangajeb)

    1 year, 5 months ago

    Hi @sdagency,

    Thanks for reaching out!

    Please note that we’re using Google’s favicon API (https://www.google.com/s2/favicons?sz=64&domain=example.com) to retrieve the exact image Google would display on their SERP.

    Could you please verify if your website’s current favicon is crawled and displayed at the following URL: https://www.google.com/s2/favicons?sz=64&domain=yourdomain.com? I couldn’t check it, as you’ve changed the domain on the shared URL.

    If Google does not display your favicon at https://www.google.com/s2/favicons?sz=64&domain=yourdomain.com, it will not appear on the AIOSEO > Search Appearance page.

    Here’s an example:
    https://a.supportally.com/i/ZEBAtl

    Please note that the Google Favicon crawler (which is the user agent for crawling favicons) is a low-volume crawler that may visit the home page of your site occasionally, and Updates can take a few days or longer to appear in search results –

    https://developers.google.com/search/docs/appearance/favicon-in-search#crawler

    It is also important to note that as per Google’s documentation below, a favicon isn’t guaranteed in Google Search results, even if all guidelines are met.

    https://developers.google.com/search/docs/appearance/favicon-in-search#guidelines

    Hence, the best you can do is to follow the guidelines fully and see if Google shows or updates your favicon in search results.

    You may also clear your website & server’s cache and follow the steps below to request Google to crawl your Homepage again, which might help reduce the time required to update the favicon on the search results –

    1. Go to Google Search Console and enter the URL of your homepage in the Inspect any URL field at the top. Once Google has retrieved the data, you should see a results screen with green checkmarks that mean everything is fine.

    2. Next, click the TEST LIVE URL button, and once Google has tested that URL, it should show the results.

    3. Finally, click the REQUEST INDEXING button. Once Google has processed that, a popup should be displayed having the results.

    Once you’ve done this, give Google a few days to crawl the website again and see if the favicon gets updated. Please keep in mind that this is an automated process, and we have no control over Google.

    I hope this helps.

    Thanks!

    Thread Starter sagency

    (@sdagency)

    1 year, 5 months ago

    Thanks. Good advice. It IS updated now in the plugin, but organic Google search results just show a generic grey globe favicon. The page is indexed, but I guess we just have to wait for Google.

    We updated it in the WordPress site settings, in public_html root, added <link rel=”icon” href=”/favicon.ico”> to the header and asked Google to recrawl a few times. Not much else we can do.

    Thanks again.

    xu wu

    (@wuxu)

    1 year, 3 months ago

    Hi, @aurangajeb ,

    Please help to provide a PHP command to remove the reference, because google’s server is not available in my region, this issue will take more than 20 seconds to load in my background and finally return a 404 error, so I don’t want to load any services from google. Thank you!

    GET https://www.google.com/s2/favicons?sz=64&domain= net::ERR_CONNECTION_TIMED_OUT

    • This reply was modified 1 year, 3 months ago by xu wu.
    Plugin Support MM Aurangajeb

    (@aurangajeb)

    1 year, 3 months ago

    Hi @wuxu,

    Could you please provide your website URL and additional details regarding your issue with the interaction between AIOSEO and the Google Favicon API? This will help me to investigate and assist you appropriately.

    Thanks!

    xu wu

    (@wuxu)

    1 year, 3 months ago

    Hi, @aurangajeb ,

    Thank you for your reply. The reason is simple, my country can’t access all of Google’s websites, including my website’s servers. My intent is that the plugin can’t access Google’s website for resources.

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    1 year, 3 months ago

    Hi @wuxu,

    Could you please confirm the following to better understand the issue you’re experiencing?

    I understand you’re using the AIOSEO plugin on your site and getting “GET https://www.google.com/s2/favicons?sz=64&domain= net::ERR_CONNECTION_TIMED_OUT” error on your console while navigating to AIOSEO > Search Appearance because access to Google services is restricted.

    Example:
    https://a.supportally.com/i/T9Qvov
    https://a.supportally.com/i/1LDz5w

    Now, you want to block the Google service/request generated by our plugin so that you don’t receive the error message and no requests are made from your site. Am I correct?

    Thanks!

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