Fatal Error Members (version 3.2.27)

  • Resolved Mary Ace

    (@hlikes)


    3 days, 4 hours ago

    Hi, see below for info regarding a fatal error. Note that PHP was updated to 8.3, but the plugin was still throwing the error and WP forcing recovery mode.

    Rolling back to 3.2.26 resolved the issue for now.


    From the email:

    WordPress version 7.1.3
    Active theme: ICF Astra Child Theme (version 1.0.0)
    Current plugin: Members (version 3.2.27)
    PHP version 8.2.34



    Error Details
    =============
    An error of type E_ERROR was caused in line 247 of the file /home/redacted/public_html/wp-content/plugins/members/members.php. Error message: Uncaught Error: Failed opening required ‘/home/redacted/public_html/wp-content/plugins/members/admin/class-user-edit.php’ (include_path=’.:/opt/alt/php82/usr/share/pear:/opt/alt/php82/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/redacted/public_html/wp-content/plugins/members/members.php:247
    Stack trace:
    #0 /home/redacted/public_html/wp-content/plugins/members/members.php(101): Members_Plugin->includes()
    #1 /home/redacted/public_html/wp-content/plugins/members/members.php(623): Members_Plugin::get_instance()
    #2 /home/redacted/public_html/wp-content/plugins/members/members.php(627): members_plugin()
    #3 /home/redacted/public_html/wp-settings.php(597): include_once(‘/home/redacted…’)
    #4 /home/redacted/public_html/wp-config.php(117): require_once(‘/home/redacted…’)
    #5 /home/redacted/public_html/wp-load.php(50): require_once(‘/home/redacted…’)
    #6 /home/redacted/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home/redacted…’)
    #7 {main}
      thrown

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author cartpauj

    (@cartpauj)

    2 days, 23 hours ago

    Hi Mary, I checked the official 3.2.27 package and admin/class-user-edit.php is in it (that file didn’t change in this release), so it looks like the update didn’t fully copy over on your site. Could you delete the members folder and install 3.2.27 fresh (Plugins > Add New > Upload Plugin, or via FTP)? Your settings are stored in the database, so nothing is lost. If the file disappears again after that, your host’s security scanner (Imunify or similar) may be removing it, so it’s worth asking them to check their quarantine log. Let us know how it goes!

    Thread Starter Mary Ace

    (@hlikes)

    2 days, 5 hours ago

    Thank you! I don’t see those errors in the log anymore. Deleting and reinstalling should have been my first action before posting here… Apologies for the trouble.

    Your detailed response was much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

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