Hi @skyfly024, sorry you’re getting that error. A bit more info would be helpful in order to debug it: Where are you seeing that error? What did you do before getting it?
Hello,
I configured normally via “Use Quick Print.” No matter what I choose (paper print, PDF, etc.), selecting Posts, Published, my category “Music News,” date from to, content without featured image…
After clicking “Prepare Print Page,” the error message “There was a critical error on your website. Learn more about troubleshooting in WordPress” appears after 3-4 seconds.
Best regards,
Gösta
Plugin Author
Ryan
(@ryanvdk)
Hello Gösta,
Thank you for answering Mike’s questions.
I have a couple more questions if you don’t mind:
1. Is this a new issue or an issue you have experienced since you first installed the plugin?
2. Am I correct in understanding that this is happening with all your posts and not just a specific post?
3. Do you know if any of your other plugins affect the WordPress REST API?
Often, this kind of issue is related to a plugin conflict.
If possible, from your WordPress backend, could you navigate to Print My Blog > Help, and from the “Help Me Print My Blog” screen, press the “Email Print My Blog Support” button? This will send us a copy of your debug information.
Thank you for your patience.
Hello,
I’ve sent the debug information.
Regards,
Gösta
Plugin Author
Ryan
(@ryanvdk)
Hello Gosta,
I received your debug information.
Do you know if any of your plugins create new post statuses other than these: ‘publish’, ‘password’, ‘private’, ‘future’?
Plugin Author
Ryan
(@ryanvdk)
From the plugins list in your debug information, I think these plugins might affect the WordPress REST API. Could you please check if there are any settings in these plugins that target the REST API?
- Advanced Access Manager – Premium Add
- Advanced Access Manager
- Security Ninja (Premium)
- Ultimate Member + Add-ons
