Plugin Author
Pedro
(@petredobrescu)
Hello @grumpyguy777,
I’m sorry to hear about the fatal error that was triggered upon the activation of our plugin. Can you please check your logs and send us the full PHP error? Without it, we can’t help much because we are not able to replicate this error in our test environments.
Thanks, I look forward to getting your reply!
Sorry for the simply question, but where would I find logs in WP?
Plugin Author
Pedro
(@petredobrescu)
Tipically, the log file is named debug.log and is located in the /wp-content/ folder, but this may vary depending on your webhost. The best recommendation is to ask your webhost about PHP logs, they should be able to provide you with all the needed details. Alternatively, you can check this article with some general guidance regarding logging and debugging in WordPress.
Thank you for the guidance, however it would appear that because of the hosting I’m using for my site (which is free hosting) I don’t have access to the logs on the hosting side of things, and within WP debug there are no log being generated when I try to activate the plugin and the fatal error occurs.
I absolutely understand that within log information, the error message is pretty useless and there as likely nothing I can do.
Perhaps this is a limitation/error is because of the free hosting I’m using, but it seems strange when all the other plugins, including your Resize Image After Upload, is working fine.
Plugin Author
Pedro
(@petredobrescu)
To enable the WordPress logs, you can add the following 2 lines in your wp-config.php file:
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
Then save the wp-config.php file and try again to install the plugin. A file called debug.log should be created in the wp-content folder and you should be able to see the full error there (and most likely on the screen as well). After getting the full error, please remove the lines above as they may result in errors being displayed to your site visitors.
