Fatal Error

  • Resolved cmolyn

    (@cmolyn)


    10 months, 3 weeks ago

    I update from 9.4.1 to 9.5.2 and resulted in a front fatal errror.

    PHP Fatal error: Uncaught Error: Class “MonsterInsights_Report_Overview” not found in /wp-content/plugins/google-analytics-for-wordpress/lite/includes/load.php:13
    Stack trace:
    0 /wp-includes/class-wp-hook.php(324): MonsterInsights_Lite::{closure}()
    1 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    2 /wp-includes/plugin.php(517): WP_Hook->do_action()
    3 /wp-settings.php(727): do_action()
    4 /wp-config.php(123): require_once(‘/home/……’)
    5 /wp-load.php(50): require_once(‘/home/..…’)
    6 /wp-blog-header.php(13): require_once(‘/home/..…’)
    7 /index.php(17): require(‘/home/……’)
    8 {main}

    thrown in /***********/wp-content/plugins/google-analytics-for-wordpress/lite/includes/load.php on line 13

    Reverting to 9.4.1 fixed the isue. All of the 9.5 updates resulted in the same front end fatal error.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Michelle D.

    (@devmich)

    10 months, 3 weeks ago

    Hi @cmolyn,

    Thanks for reaching out. I’m sorry for the trouble here.

    We’ve had previous reports of this error appearing due to using SolidWP or SolidCentral.

    The SolidCentral team have a fix for it on their end. Please reach out to their support team, as they’ll be able to share the required function to resolve this issue.

    Thank you.

    Thread Starter cmolyn

    (@cmolyn)

    10 months, 2 weeks ago

    I don’t use anything from SolidWP or SolidCentral. Were there any other sources of this happening?

    Plugin Support Michelle D.

    (@devmich)

    10 months, 2 weeks ago

    Hi @cmolyn,

    Ah, I see. Thanks for clarifying. We don’t currently have reports of a similar issue, but our team would love to better understand the conflict you’re experiencing.

    Would you be able to reach out to us at https://www.monsterinsights.com/get-help/ so we can take a look at things directly to resolve it?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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