• Resolved Zapier01

    (@trt-academy)


    Hello,

    1) We create our WordPress featured image based on the Facebook linked image size of 1,200px x 630px

    2) When we upload this image to WP media library, and use it as featured image, it displays as normal 1,200px x 630px.

    3) When we upload this image to an external site, and use it as featured image through Nelio Content’s external featured image URL, it displays cropped to 8,35px x 630px instead.

    How to resolve this issue?

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author David Aguilera

    (@davilera)

    I’m quite surprised this is how it works. Have you tried to change the External Featured Image Mode in our plugin’s settings? Maybe one of the extra settings fixes the issue, but I’m not 100% sure.

    Thread Starter Zapier01

    (@trt-academy)

    Hi,

    OK we tried adjusting the setting at Nelio Contents > Settings > Content > External Featured Images, but it is still the same.

    In any case, we are happy that Nelio Content enables external featured images to display in Facebook link post, so we are quite OK to trade-off the small issue of a cropped featured image displaying on the actual WP post itself.

    Maybe we will work around it by disabling the WP theme from displaying the featured image.

    Thanks!

    Plugin Author David Aguilera

    (@davilera)

    Hi!

    OK we tried adjusting the setting at Nelio Contents > Settings > Content > External Featured Images, but it is still the same.

    That’s unfortunate! Well, we implemented multiple “modes” because we know how difficult it is to make external featured images compatible with all themes. I’m afraid there are still some themes that are out of our reach.

    In any case, we are happy that Nelio Content enables external featured images to display in Facebook link post, so we are quite OK to trade-off the small issue of a cropped featured image displaying on the actual WP post itself.

    That sounds good. If you feel comfortable editing the theme, you can also try to use the featured image directly by retrieving the _nelioefi_url meta field (or using the helper functions in class-nelio-content-external-featured-image-helper.php.

    Regards,
    David

    Thread Starter Zapier01

    (@trt-academy)

    Hello,

    We built our theme using Live Composer, so it’s probably a “non-standard” theme, that’s why. And considering the high probability that Nelio Content might not work on a non-standard theme at all, this display issue is a really small trade-off, LOL πŸ˜‰

    Thank you!

    • This reply was modified 8 years, 3 months ago by Zapier01.
    Plugin Author David Aguilera

    (@davilera)

    Thanks for the info! Anyway, being a custom theme, I’d give this a try:

    
    $image = false;
    if ( class_exists( 'Nelio_Content_External_Featured_Image_Helper' ) ) {
      $aux = Nelio_Content_External_Featured_Image_Helper::instance();
      $efi_url = $aux->get_nelio_featured_image( $id );
      if ( is_string( $efi_url ) && strlen( $efi_url ) ) {
        $image = $efi_url;
      }
    }
    // Do whatever you want with the image.
    
    Thread Starter Zapier01

    (@trt-academy)

    Thank You for sharing the code.

    We will get our web developer to try.

    Thread Starter Zapier01

    (@trt-academy)

    Hello,

    After the recent Nelio Content plugin updates, Fb has been displaying the WP featured image as a blank rectangle, when we use Nelio Content’s external featured image feature.

    Fb Debugger says Missing Properties og:url, og:type, og:title, og:image
    All these 3 missing items previously did not have.

    We tried all the 3 modes and the Autoset Featured Image, but still cannot.

    Is it possible to provide us a copy of the 1.33 version, for us to roll back, please?

    Thank You very much!

    • This reply was modified 8 years, 1 month ago by Zapier01.
    • This reply was modified 8 years, 1 month ago by Zapier01.
    Plugin Author David Aguilera

    (@davilera)

    I think there are no differences between version 1.3.3 and the current one (1.3.6). But, if you insist in downgrading, you can easily do it – just download the version you want from WordPress.org, uninstall the plugin, and upload the ZIP file.

    Thread Starter Zapier01

    (@trt-academy)

    Hi,

    OK sure. We will try and feedback.

    Thanks!

    • This reply was modified 8 years, 1 month ago by Zapier01.
    • This reply was modified 8 years, 1 month ago by Zapier01.
    Thread Starter Zapier01

    (@trt-academy)

    Hi,

    Yes you are right. It’s still not working. Now we need to find out what’s wrong πŸ™

    Plugin Author David Aguilera

    (@davilera)

    If it worked at some point, there must be something different (another plugin or theme). Unfortunately, I’m afraid there’s nothing I can do to help you ATM.

Viewing 11 replies - 1 through 11 (of 11 total)

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