Event List widget taxonomy not saving

  • Resolved philliproth

    (@philliproth)


    3 years, 11 months ago

    Hello y’all,

    I have defined several widget areas to add an Event List widget and we bought the pro version to filter the list by taxonomy 3 years ago. Since the last two updates I can add the widget, choose a taxonomy, but it’s not saved and reverts to as if nothing was choosen. We work with classic widgets.
    Please help — thank you — Phillip

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • GeoffBel

    (@geoffbel)

    3 years, 11 months ago

    Hey @philliproth

    Thank you for reaching out.
    You are absolutely right. There seems to be a glitch between the Classic Widgets plugin and the Events List widget.

    We’ll look into it and reply back here as soon as a fix is out.

    With that in mind, premium add-on support requests have to go through https://theeventscalendar.com/support/ as per WordPress.org’s policies.

    In the meantime, there might be a workaround (which is a bit hacky). Temporarily check one of the boxes under the Display section of the widget and hit Save.

    Once that is done, it should allow you to select and save a taxonomy filter. You can then simply remove the checkbox and hit save.

    Cheers,
    Geoff

    Thread Starter philliproth

    (@philliproth)

    3 years, 11 months ago

    Thanks Geoff, yes I actually found that hack before. But unfortunately it only seems like it saves the filter, but it doesen’t :-/

    Thank you for fixing, looking forward to when it’s done!

    Greets — Phillip

    Sky Shabatura

    (@skyshab)

    3 years, 8 months ago

    Just noting the internal ticket number here: ECP-1042

    The fix for this will be included in an upcoming maintenance release. We’ll follow up here as soon as we have any news to share.

    Best,
    Sky

    elbego

    (@elbego)

    3 years, 8 months ago

    Hi – is there any news on this? It’s very frustrating and causing much confusion with customers!

    Thanks.

    Plugin Support Abz

    (@abzlevelup)

    3 years, 8 months ago

    Hello @elbego,

    First, apologies for the inconvenience here. Our team is on it and working on a fix. We would definitely update you as soon as we release the permanent fix.

    Best,
    Abz

    robelemental

    (@robelemental)

    3 years, 7 months ago

    Hi @philliproth,
    Just wanted to let you know with our latest release of The Events Calendar Pro 5.13.1, we resolved a few issues with our widgets, and they now play nicely with the Classic Widgets plugin. Be sure to review our Release Notes for more details and update the plugin at your earliest convenience. As always, we recommend testing updates on a staging site first, but it should all be smooth sailing.

    Thanks,
    Rob

    Plugin Support Abz

    (@abzlevelup)

    3 years, 4 months ago

    Hi @philliproth,

    Since we haven’t heard from you in a while on this topic we will assume that the problem was fixed or is no longer applicable and with that I will mark this as resolved.

    If that is not the case, please let us know and we will gladly remove the “Resolved” tag and try to help you further. Or you can create a new topic with the problem if you prefer.

    Best Regards,
    Abz

Viewing 7 replies - 1 through 7 (of 7 total)

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