ERROR: [CLIENT API] Array – Took Our Site Down

  • Wes Butler

    (@wesb2023)


    14 hours, 15 minutes ago

    We found an issue with one of our Client’s websites today around 2:15pm with the following error showing up in the PHP error logs on our web server: https://ibb.co/cKQ3Rm9X

    Our site also logged a critical error in the woocommerce status logs that seemed to point towards this plugin’s API connection. https://ibb.co/6chQWDsR

    We found that Cloudflare was down around this time as well and are wondering if this is what caused the issues? We’re looking to verify that this was caused by Cloudflare and not something local that we need to continue to look into.
    https://www.cloudflarestatus.com/incidents/hy0dq5g5mfx7

    We believe this kicked off a whole host of issues with the woocommerce square plugin trying to resync itself and also logging multiple errors in our PHP logs. This in turn caused our client’s site to go down, and also caused our web server’s resources to spike heavily.

    The page I need help with: [log in to see the link]

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