Error 500

  • dragondefeu76

    (@dragondefeu76)


    1 year ago

    Hello, I tested your plugin and encountered a 500 error (unable to reach the server). I tried several times, but nothing worked; I get this error.
    I wondered if it was a conflict with WP Fastest Cache (I previously disabled “asynchronous loading” of Google fonts to be sure, but that might not be enough) and DIVI (I followed the instructions on your site).
    For now, I’ve decided to deactivate the plugin.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter dragondefeu76

    (@dragondefeu76)

    1 year ago

    Edit: I tested OMGF without the WP fastest cache (disabled) and I still get the 500 error.

    https://prnt.sc/7SfMyGxKxWdo

    Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    1 year ago

    Hi!

    In your first comment you mention a “Unable to reach server” 500 error, in the 2nd screenshot I see a “Internal Server Error” 500 error. Both have the same code, but (might) have a different cause.

    Either way, 500 errors are usually logged in the PHP error log. Can you check it and share the relevant information (stack trace) here? That’ll give me a hint of what’s going on.

    Thanks!

    Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    10 months, 2 weeks ago

    Hi @manusarona,

    Thank you for sharing the 500 error. That gives me an idea of what’s going on.

    I have one more request, though. At the moment OMGF seems to be disabled on your website. Could you enable it, and enable its Test Mode? The Test Mode option is located at the bottom of the Local Fonts tab.

    That’ll allow me to run some tests on your website, without interfering with your regular visitors.

    Kind regards,

    Daan van den Bergh

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error 500’ is closed to new replies.