Email delivery error: ‘from’ parameter is missing

  • Resolved ymf

    (@ymf)


    7 years, 8 months ago

    The “WP Mail SMTP” plugin rejects the the “UpdraftPlus” plugin’s attempts to send an email because of the missing “FROM” header. The author of the “WP Mail SMTP” plugin says,”some plugin (or snippet of code) is sending an email without identifying a FROM email header (which indicated who is the sender of the email). Without this information Mailgun API can’t send an email and returns an error, that WP Mail SMTP plugin displays in admin area” (see https://wordpress.org/support/topic/delivery-error-from-parameter-is-missing/ ). Using the “WP Mail Logging” plugin I traced the missing “FROM” field to the “UpdraftPlus” plugin.

    Now where should this conflict be fixed: on the UpdraftPlus side or on the WP Mail SMTP side?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    7 years, 8 months ago

    Hi,

    Does the mail have a “From” header for you when you turn WP Mail SMTP off? If so, then the problem is in WP Mail SMTP. If not, it is in UpdraftPlus.

    David

    Thread Starter ymf

    (@ymf)

    7 years, 8 months ago

    David, as I said the “WP Mail Logging” plugin reports that “UpdraftPlus” plugin does not explicitly set the “FROM” header. On the other hand, the documentation on wp_mail() implies that “FROM” header is optional. So I think something is wrong outside of UpdraftPlus.

    Closing the thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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