donation form from shortcode stalling out

  • Resolved jonathandpenton

    (@jonathandpenton)


    3 months, 3 weeks ago

    Hi, I’m using a shortcode in a very simple Elementor Pro page to solicit one-time donations. The “Amount” and “Details” screens work fine, but the the site never accepts input for “Payments.” It just stalls out. I’ve tried disabling my WP cache and deleting the plugin’s internal cache. Please see https://imgur.com/a/bMPcz6v Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Author Jonas

    (@flinnn)

    3 months ago

    Hi,

    thanks for reaching out.
    The update cart request to your server returns an Error 406 – Not Acceptable. Generally a 406 error is caused because a request has been blocked by Mod Security. Could you please check your nginx configuration?

    Best,
    Jonas

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: Jonas
  • Last activity: 3 months ago
  • Status: resolved